Privacy Policy
Effective Date: 01 July 2026
Last Updated: 07 October 2026
BioReport ("BioReport", "we", "us", or "our") respects your privacy and is committed to protecting your personal information and health-related data. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you use our website and services available through BioReport.app (the "Service").
By using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide and improve our Service.
Account Information
When you create an account, we may collect:
- Email address;
- Name or display name;
- Authentication credentials;
- Subscription and billing information (if applicable).
Health Data and Uploaded Documents
You may upload:
- Blood test reports;
- Laboratory reports;
- PDF documents;
- Images containing medical test results;
- Biomarker and health-related information.
Our systems may automatically process these files to extract structured data, classify biomarkers, normalize laboratory values, and provide visualizations.
Technical and Usage Information
We may automatically collect:
- IP address;
- Browser and device information;
- Operating system;
- Pages visited;
- Usage statistics;
- Cookies and analytics information.
2. How We Use Your Information
We use collected information to:
- Provide and maintain the Service;
- Authenticate users;
- Process uploaded medical documents;
- Extract and normalize laboratory data;
- Display trends, charts, and historical timelines;
- Send account-related notifications;
- Improve security and prevent abuse;
- Comply with legal obligations;
- Improve and develop new features, except that we do not use your data to train, fine-tune, or evaluate AI models - our own or third-party.
3. Health Information Disclaimer
BioReport is a data management and visualization platform.
BioReport is not a healthcare provider and does not provide medical advice, diagnosis, treatment, or emergency medical services.
The information displayed by BioReport is provided for informational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional regarding medical decisions.
4. Data Ownership
You retain ownership of the information and documents you upload to BioReport.
By uploading content, you grant BioReport a limited license to store, process, analyze, and display such information solely for the purpose of providing the Service.
This license does not permit us to use your data, including anonymized, aggregated, or de-identified data derived from it, to train, fine-tune, or evaluate AI models - our own or anyone else's.
5. Data Security
We implement commercially reasonable administrative, technical, and organizational safeguards to protect your information.
These safeguards may include:
- Encryption in transit using TLS;
- Encryption at rest;
- Access controls;
- Authentication protections;
- Monitoring and security logging;
- Secure cloud infrastructure.
However, no system can guarantee absolute security, and we cannot guarantee that unauthorized access will never occur.
6. Data Retention
We retain your information for as long as necessary:
- To provide the Service;
- To comply with legal obligations;
- To resolve disputes;
- To enforce agreements;
- To maintain backups and security records.
You may request deletion of your account at any time. Certain information may remain in backups or archived systems for a limited period where required for security, legal, or operational reasons.
7. Cookies and Analytics
We may use:
- Essential cookies;
- Authentication cookies;
- Security cookies;
- Analytics tools;
- Performance monitoring tools.
These technologies help us operate and improve the Service.
You may disable cookies in your browser settings, although some features may not function properly.
8. Third-Party Services
We may use third-party service providers, including:
- Cloud hosting providers;
- Authentication providers;
- Payment processors;
- Email delivery services;
- AI processing providers: OpenAI;
- Analytics services.
These providers may process information on our behalf under contractual obligations and applicable laws.
8.1. AI and Model Training
We do not use your uploaded documents, lab results, biomarker values, or other personal or health information to train, fine-tune, or evaluate AI models - our own or anyone else's. This also applies to anonymized, aggregated, or de-identified data derived from your uploads.
To extract and analyze your reports, we use OpenAI models as a third-party AI service. AI service providers acting on our instructions may process your data only to deliver the Service to you and are contractually prohibited from using it to train their models.
Data retention by OpenAI depends on the processing features used and the applicable provider terms and settings.
Our team may manually review uploaded documents for customer support or troubleshooting. These reviews do not use your data to train, fine-tune, or evaluate AI models.
9. Data Sharing
We do not sell your personal data or health information.
We may disclose information only:
- With your explicit consent;
- To provide requested functionality;
- To comply with legal obligations;
- To protect our rights or security;
- During a merger, acquisition, or corporate restructuring.
10. Anonymized and Aggregated Data
We may create anonymized, aggregated, or de-identified datasets that cannot reasonably identify any individual.
Such information may be used for:
- Service improvements;
- Statistical analysis;
- Research;
- Product development;
- Business analytics.
These permitted uses do not include using anonymized, aggregated, or de-identified data derived from your uploads to train, fine-tune, or evaluate AI models - our own or anyone else's.
11. International Data Transfers
Your information may be processed or stored in countries other than your country of residence.
By using BioReport, you acknowledge that your information may be transferred internationally and processed in accordance with this Privacy Policy.
12. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your information;
- Correct inaccurate information;
- Export your data;
- Request deletion of your account;
- Restrict certain processing activities;
- Withdraw consent where applicable.
To exercise these rights, contact us at: info@bioreport.app
13. Children's Privacy
BioReport is not intended for individuals under 18 years of age.
We do not knowingly collect information from children under 18.
14. Changes to This Privacy Policy
We may modify this Privacy Policy from time to time.
Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Service after such changes constitutes acceptance of the updated Policy.
15. Limitation of Liability
To the maximum extent permitted by law, BioReport shall not be liable for:
- Any medical decisions made based on information displayed by the Service;
- Loss of profits, revenue, or data;
- Indirect, incidental, or consequential damages;
- Temporary interruptions or unavailability of the Service.
The Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind.
16. Contact Us
If you have questions regarding this Privacy Policy, please contact: